Return & Refund Policy

Last Updated: June 26, 2026

Welcome to digitun.shop. Customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

7-Day Return Policy

You have 7 days from the date of delivery to request a return.

To be eligible for a return:

• The item must be unused, unworn, and in the same condition that you received it.

• The item must be in its original packaging with all tags, accessories, manuals, and free gifts included.

• You must provide proof of purchase, such as an order confirmation or receipt.

• Return requests must be submitted within 7 days of receiving your order.

Non-Returnable Items

The following items cannot be returned:

• Digital products, downloadable software, or gift cards.

• Personalized, customized, or made-to-order products.

• Items marked as "Final Sale" or "Non-Returnable."

• Products damaged due to misuse, negligence, or normal wear and tear.

• Items returned without original packaging or accessories.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery at support@digitun.shop with:

• Your order number

• Photos of the item received

• A brief description of the issue

We will review the issue and arrange a replacement, refund, or exchange where applicable.

Refund Policy

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be processed to your original payment method.

• Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.

Shipping charges are non-refundable unless the return is due to our error (damaged, defective, or incorrect product).

Return Shipping

• Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.

• We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Exchanges

If you wish to exchange an item for a different size, color, or replacement, please contact us within the 7-day return period.

How to Start a Return

To initiate a return, please contact our customer support team:

Email: support@digitun.shop

Please include your order number and the reason for your return request.

Contact Us

If you have any questions about this Return & Refund Policy, please contact us at:

Website: digitun.shop
Email: support@digitun.shop

By making a purchase from digitun.shop, you agree to this Return & Refund Policy.