Last Updated: June 26, 2026
Welcome to digitun.shop. Customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.
You have 7 days from the date of delivery to request a return.
To be eligible for a return:
The item must be unused, unworn, and in the same condition that you received it.
The item must be in its original packaging with all tags, accessories, manuals, and free gifts included.
You must provide proof of purchase, such as an order confirmation or receipt.
Return requests must be submitted within 7 days of receiving your order.
The following items cannot be returned:
Digital products, downloadable software, or gift cards.
Personalized, customized, or made-to-order products.
Items marked as "Final Sale" or "Non-Returnable."
Products damaged due to misuse, negligence, or normal wear and tear.
Items returned without original packaging or accessories.
Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery at support@digitun.shop with:
Your order number
Photos of the item received
A brief description of the issue
We will review the issue and arrange a replacement, refund, or exchange where applicable.
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be processed to your original payment method.
Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.
Shipping charges are non-refundable unless the return is due to our error (damaged, defective, or incorrect product).
Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
If you wish to exchange an item for a different size, color, or replacement, please contact us within the 7-day return period.
To initiate a return, please contact our customer support team:
Email: support@digitun.shop
Please include your order number and the reason for your return request.
If you have any questions about this Return & Refund Policy, please contact us at:
Website: digitun.shop
Email: support@digitun.shop
By making a purchase from digitun.shop, you agree to this Return & Refund Policy.